Information

Soapy Details
Soaps are described as accurately as possible, but please keep in mind that each item is handmade, so the finished soap may vary very slighty from the photo, or have little dimples caused by burst bubbles.

All sizes are approximated as best I can, (bearing in mind some are non standard shapes.) 

When ordering your soap, if you want several of the same design, but with different scents or in different colours, please add them to your cart individually so as to be sure you have selected exactly what you require. 

I wrap my soaps in cling film, which helps to keep them fresh and fragrant.

As glycerine soap is a natural humectant, (it draws water from the air) please keep it wrapped if you intend to store it for a while before use, as sometimes it may 'sweat' a little (particularly the translucent type), and although this doesn’t affect the soap itself, it can look a little odd!

Sensitive Skin Information
All my soaps are SLS (Sodium Lauryl Sulfate) free. Many potential customers ask me if my soaps are kind to sensitive skin. I am happy to say that as far as I'm aware my soap is suitable for use on sensitive skin types. I've also been told this by current customers, and here are a few quotes from sensitive skin sufferers:
 
"I use on both my girls....all 3 of us suffer with sensitive skin and my eldest has really bad eczema. She loves your soaps cause they don't make it flare up. I always tell people that we use your soaps as they don't make us all blotchy and sore."
 
"My daughter has sensitive skin, your soaps must be gentle because they don't affect her at all"
 
"Having psoriasis on my hands I can't use 'regular' soap but after having tried these soaps I won't even try anything else. Not only is it kind to my hands, it smells and looks amazing! Top notch products!"
 

Waxy Details
My candles are made with Soy Wax: 100% soybeans, eco friendly, pesticde free, fair trade, and dermatology tested. I use vegan friendly colouring and scents, as I do with my soaps.

Candles are described as accurately as possible. Please keep in mind though, that each item is hand made, so the shades of colour may vary slightly. I don't offer 'black' as a colour anymore as it is very hard to achive, but if you pick 'dark grey' I will attempt to get it as dark as possible.

All sizes are approximated as best I can, (bearing in mind some are non standard shapes.) 

When ordering your candles, if you want several of the same design, but with different scents or in different colours, please add them to your cart individually so as to be sure you have selected exactly what you require. 

I wrap my candles in cling film, just the same as my soaps.

Payment
I accept payment via  Paypal

Creation & Dispatch
All my soaps and candles are hand made to order, so it usually takes 5 - 7 working days (unless it's a big order, which may take a couple more days) for me to create and then post the order to you. If I foresee anything taking any longer, I will let you know. If you require anything in a rush, please contact me first so we can discuss what's possible ~ I'm a "one woman band" but aim to please!

I don’t use overly expensive packaging, and I recycle whenever possible.

All items are sent 2nd class or by courier (UK) or Airmail. P&P is weight/packet size based, and you can check how much it costs once you’ve added things to your basket as you go along. If you need your order quicker, please contact me before placing your order.

Returns
Sorry, but my soaps/candles are non returnable for heath and hygiene reasons. However, should there be a problem please contact me and I’ll do my best to resolve it.

Privacy
During the course of a transaction on this website you will be required to provide a few personal details in order to set up your account. Please rest assured that NO part of your personal information will EVER be sold or hired to any third party, nor will any unsolicited emails be sent to you ~ I hate spam just as much as you do.

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Ingredients
None of my soap ingredients contain animal products and are suitable for vegetarians.
(All my ingredients are purchased from reputable retailers and Material Safety Data Sheets can be provided upon request.)

Soap base (SLS Free):
Aqua, Propylene glycol, Sodium stearate, Sodium laureth sulphate, Glycerine, Sucrose, Sodium cocoate, Sodium xylene sulphonate, Titanium Dioxide , Stearic acid, Tetrasodium EDTA, Tetrasodium etidronate

Colouring:
Cosmetic grade, suitable for soap making. EU Certified and Soap Safe.

Scents:
Simply good, old fashioned, fragrance oils.

NONE of my ingredients are tested on animals.